Find answers to your questions

Domain Management

Learn how to connect or purchase domains, set up DNS records like DMARC and Catch-All, enable domain forwarding, and ensure your domain is optimized for deliverability.

Mailbox Management

From creating and editing mailboxes to configuring security settings like 2FA, SMTP, and recovery options—this section covers everything you need to maintain reliable and secure email sending.

Mailbox Export & Integrations

Follow step-by-step guides to integrate Icemail with tools like Instantly, Smartlead, and more—so you can start sending campaigns without the hassle.

Billing & Subscription

Learn how to upgrade plans, update payment methods, view invoices, enable auto top-ups, and understand Icemail's refund policy.

FAQs

Getting Started

Everything you need to get up and running with Icemail quickly.

Deliverability Tools

Monitor inbox placement, protect your domains, and optimize deliverability.

High Reputation Domains

Pre-aged, trusted domains with established reputation history for better inbox placement.

Pre-warmed Domains & Mailboxes

Launch outreach faster with mailboxes that already have established sending history.