Keeping your mailbox identity consistent and professional is essential—especially when sending cold emails at scale. This guide shows you how to update the first name, last name, username, and profile picture for your mailboxes within Icemail.
👤 Why Update Mailbox Details?
Personalizing your mailbox improves:
Email deliverability and trust
Consistency across outreach campaigns
Professional appearance to recipients
🔧 Editing an Individual Mailbox in Icemail
Follow these steps to edit your mailbox details:
Step 1: Navigate to the Mailboxes Dashboard
Log in to your Icemail account.
Click on the “Mailboxes” tab in the left-hand menu.
Step 2: Select the Mailbox
Click on the specific mailbox you'd like to update.
A details sidebar will slide in from the right.
Step 3: Click on “Edit Details”
In the sidebar, locate and click the “Edit Details” button.
Step 4: Update Mailbox Information
You’ll now be able to edit the following fields:
First Name (e.g., John)
Last Name (e.g., Doe)
Username (e.g., john.doe@yourdomain.com)
Profile Picture (upload a custom avatar or logo)
Step 5: Click “Update Details”
Once all changes are made, click “Update Details” to save them.
✅ That’s it! Your mailbox is now updated with the latest display information.
💡 Pro Tips
Use a realistic sender name to build trust (e.g., Sarah from Acme Corp).
A professional headshot or logo as the profile picture can improve open rates.
Keep usernames consistent with your domain strategy (e.g.,
firstname.lastname@yourdomain.com).
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📞 Need Help?
If you need help with formatting, naming conventions, or anything else, feel free to reach out!
📧 Contact: team@icemail.ai
📘 Knowledge Base: https://icemail.ai/help